Our Current Refund Policy – 1/10/2021 (For Hemp Products)
Because of the nature of this specific niche of industry we do not accept refunds, we are open to very specific situations. However if there is an issue with the product please contact us here ASAP. We do however do exchanges and replacements.
If you do request a refund and we approve there is a 25% restocking fee (pays for labor to pack and to reimburse shipping)
We will do everything possible to make your order right and keep your trust in us!
Many of our products are able to be returned however because we work with these suppliers from their end, they could issue new terms of returning products at anytime. Although we feel that in most cases a refund can be guaranteed please know that there is always a possibility of not being able to offer you a full refund or any refund. But, with that legalese set, know we will always honor a valid return request when we can from the manufactures.